At Declan Roamer, we are committed to providing a smooth and reliable shipping experience for our customers worldwide. This Shipping Policy outlines how we handle the processing and delivery of your orders to ensure you receive your products promptly and securely.
Order Processing
Once you place an order on our website, our team begins processing it as quickly as possible. Typically, orders are processed within 1-3 business days, excluding weekends and public holidays. During high-demand periods or special promotions, processing times may be slightly longer, but we always strive to keep you informed.
Packaging
We take great care in packaging your items securely to prevent damage during transit. Our packaging materials are chosen to protect your order while also being mindful of environmental impact wherever possible.
Shipping Carriers
We partner with trusted and reliable shipping carriers to deliver your order safely. These carriers are selected based on their service quality and ability to handle shipments globally.
Order Tracking
After your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your shipment. Tracking information helps you stay updated on the status of your delivery from our warehouse to your doorstep.
Shipping Charges
Shipping fees are calculated based on the weight, size, and destination of your order. All applicable shipping costs will be clearly displayed at checkout before you finalize your purchase, ensuring full transparency.
International Shipping
Declan Roamer proudly serves customers worldwide. When shipping internationally, please be aware that customs duties, taxes, or import fees may be applicable depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us immediately at [email protected] with your order details and any relevant photos. We will work with the shipping carrier to resolve the issue promptly and ensure your satisfaction.
Customer Support
Our customer service team is available to assist you with any questions or concerns regarding your shipment. Feel free to reach out to us at [email protected], and we will be happy to help.